+ Is Center for Comprehensive Health a concierge medical practice?
No. Center for Comprehensive Health is a membership-based primary care practice. In contrast to concierge fee-for-access practices, our patients pay a reasonable annual fee for individualized, medically-appropriate care with a focus on communication, support, and prevention.
+ What is the cost of membership at CCH?
The yearly membership cost is $3,000 for an individual. Patients can choose to make one annual payment or select our monthly payment option. Our membership covers all primary care provided by our team. There are no additional charges for sick visits, phone calls, or office visits.
+ How does Center for Comprehensive Health work with my insurance plan?
At CCH, we do not bill insurance for any services provided by our team. We are an out-of-network provider for all insurance plans. Because we do not bill insurance, you will never have to pay individual office visit fees, co-pays, or deductibles at our office.
While we do not bill insurance for our services, we recommend that our members maintain insurance for laboratory testing, imaging, specialist care, emergency, and prescription coverage. These services are billed by the respective parties to your insurance, as usual.
The only type of insurance that is NOT compatible with our practice is an HMO. This type of insurance requires referrals for services by HMO-contracted physicians.
+ Do I have to pay additional fees or expenses?
Our annual membership fee covers all of our primary care services.
We do offer several specialized tests that are optional and not recommended for every patient. As these assessments are provided by outside companies, they are not included in our membership fees.
+ How can I communicate with my physician?
Our office phones are open Monday through Friday from 8:30am to 4:30 pm. Additionally, we utilize a patient portal for HIPAA secure messaging with our office team and your physician. Outside of office hours, patients can call their physician directly for acute needs and concerns.
+ What happens if I need to be hospitalized?
While our doctors do not admit to local hospitals, we are here to guide and support you. Our team will connect with the hospital to be sure they have your most up-to-date medical information and provide the ER physician with the a direct line to connect with your physician.
+ Is CCH affiliated with a specific hospital or group?
Our pratice is not part of any hospital or corporate group. Our doctors have access to records for the following hospital systems: Capital Health, Doylestown, Penn Medicine, and St. Mary Medical Center. If you are receiving care outside of these facilites, our team will request your records to provide continuity of care.
+ How do I become a member?
If you are interested in enrolling with CCH, please contact Kate Pascucci, our Practice Manager, by phone (215) 595-2131 or email: kate@cchprimarycare.com . She will be happy to answer your questions and help you get started with CCH.
+ What happens if I need to cancel my membership with CCH?
If you move out of the area or just decide that CCH is not the right fit for you, we understand. Patients who have not yet received their annual wellness for the year will receive a prorated refund for the balance of their unused membership. Patients can contact Kate, our Practice Manager, and she will assist you. We will promptly provide your records to your new PCP for all continuing care.